FAQ & Site Info
Terms of ServicePayment is expected immediately after purchase.
Sales tax of 5.5% is charged on all items shipped to Wisconsin, USA.
Items are usually shipped within two business days of receiving cleared payment. All items are shipped with tracking and delivery confirmation.
Returns are accepted within 14 days and requests will be dealt with on an individual basis. Initial shipping costs are NOT refundable. Return shipping costs are the responsibility of the buyer and will NOT be refunded.
If an item arrives damaged by the shipper, the purchase price plus initial shipping cost will be refunded or if available, a replacement will be sent, provided the buyer can show evidence of the damaged item with photos. All items are shipped with a security seal. The security seal should be in place and visible in photos of a purported damaged item.
Any customs charges or VAT or duty taxes are the responsibility of the International buyer and are not included in shipping charges paid. We have no way of knowing what or how much these taxes are as each individual country's requirements are different. We strongly suggest that International buyers contact their Post Office or Customs Office prior to purchase to determine the amount of the charge. Refusal of packages or unclaimed packages will not be refunded.